Shipping policy
Order Processing
All orders are processed and fulfilled by a third-party logistics provider. Once your order is placed, our fulfillment partner manages packaging and shipping.
Shipping Options and Delivery Times
Available shipping options and estimated delivery times will be displayed at checkout. These are provided directly by our third-party fulfillment partner, allowing you to choose the best method for your needs.
Local Delivery
We may offer local delivery in select areas, subject to availability. Local delivery is only available for orders that meet a minimum purchase requirement. If local delivery is available for your location and order total, it will appear as a shipping option during checkout.
Shipping Destinations
We ship to a wide range of locations. If your destination is not available at checkout, please contact us and we’ll do our best to assist.
Shipping Costs
Shipping costs are calculated at checkout based on the selected shipping method, order weight, and delivery destination. You’ll be able to review all charges before placing your order.
Order Tracking
Once your order has shipped, you’ll receive a tracking number via email (or SMS, if provided) so you can follow the status of your delivery.
Delivery Issues
If there are any delays or issues with your order, please contact us at [your customer support email]. We’ll coordinate with our shipping partner to resolve the matter as quickly as possible.